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Customer Service Administrator

Type of work


If you want to work in a varied role, covering different market sectors, this is the role for you. We are delighted to be working with one of our clients who have an international presence and are now seeking a Customer Service Administrator based in Stockton-on-Tees. This is an amazing opportunity to join a forward-thinking business with positive prospects. We are seeking an upbeat individual, with the ability to provide excellent customer service to work in a diverse position, communicating with a wide range of customers. This is an on-going temporary requirement, where there may be prospect for it to become permanent.


Duties as a Customer Service Administrator:

  • Processing orders and updating systems
  • Providing excellent, efficient and accurate customer service and support
  • Handling queries and updating systems
  • Reviewing details and contracts
  • Providing updates and making amendments to meet customer requirements.
  • Solving problems and meeting customer needs
  • Liaising with internal and external parties
  • Building and maintaining relationships
  • Dealing with sales invoices and meeting SLA’s
  • Providing general accurate administrative support



  • Strong communication and customer service skills
  • Excellent and demonstrated administrative experience
  • A personable nature with a clear telephone manner
  • Good problem-solving skills and a desire to learn
  • The ability to multitask and organise tasks
  • Excellent IT skills including using Microsoft Office


To be successful as a Customer Service Administrator and join a refreshing working environment and culture, you will need to be proactive by nature, with the ability to act on your own initiative. In return you will receive a salary between £25,000 – £26,000 per annum, working Monday-Friday.


Apply today!



Our Guarantee


Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.


Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.


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Job overview




£25000 - £26000 PER YEAR

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