Opportunity
Data Administrator
Type of work
permanent full time
Job Specification: Data Administrator
We are seeking a detail-oriented and adaptable Data Administrator to join our team. The candidate will have experience working with data, particularly in Excel, and ideally a basic understanding of courier services, ideally with Royal Mail, as this is our primary courier.
Key Responsibilities:
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Manipulate and manage large volumes of courier invoice data in Excel.
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Compare courier invoices against data in our Warehouse Management System (WMS), Mintsoft.
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Identify discrepancies such as fines or additional charges on invoices and determine whether they should be recharged to the customer or disputed with the courier.
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Investigate errors and resolve any discrepancies, which may sometimes be due to internal mistakes.
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Communicate regularly with couriers to dispute incorrect charges or clarify any issues related to invoices.
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Work closely with customers and warehouse teams to minimise fines and additional charges, ensuring processes are efficient and accurate.
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Take ownership of the data collected and ensure it is managed properly, with issues brought to the attention of relevant managers.
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Monitor and track fines, such as oversized or overweight charges and verify if the data in our system aligns with the courier’s charges.
Skills and Qualifications:
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Proficiency in Excel, with the ability to manipulate and analyse data.
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Basic understanding of courier services, particularly Royal Mail would be advantageous.
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Strong attention to detail and accuracy in data analysis.
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Ability to handle change and take on new responsibilities as the role evolves.
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Excellent communication skills for liaising with couriers, customers, and internal teams.
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A proactive and problem-solving mindset to resolve issues promptly.
This is a dynamic role with potential for growth and we are looking for someone who is comfortable with change and eager to take on responsibility as the position develops. If you have a passion for data and are ready to make an impact, we encourage you to apply.