Inbound Sales Executive

Role: Inbound Sales Executive

Location: Shipley

Salary: £25,000- £27,500pa – with commission OTE £35,000-£39,000 pa

Hours: Monday – Friday 9am-5pm, 37.5 hours per week

About the role:

Our industry leading client based in Shipley, is seeking an enthusiastic Inbound Sales Executive to join their friendly team. You will be responsible for handling incoming telephone enquiries generated through proactive advertising campaigns focused on our clients products.

Your key task is to understand the caller's needs by building rapport and asking open ended questions. You'll clearly explain the features and benefits of our client's products, positioning them as the ideal solution to the customer's requirements. Throughout all interactions, you must maintain a friendly, courteous and professional approach. Comprehensive product training and sales coaching will be provided.

Key Responsibilities of the Inbound Sales Executive:

• Respond to incoming enquiries and convert them into qualified appointments for field based team.
• Follow up with previous enquiries to secure additional appointments.
• Build positive relationships with customers by keeping in touch and offering a friendly, helpful service.
• Use sales techniques to understand customer needs and provide tailored advice.
• Keep accurate notes and records in the CRM system.
• Work closely with field based team to ensure appointments are well organised and details are shared.
• Support the customer service team to deliver a smooth and professional customer journey.
• Contribute to a collaborative team environment by helping colleagues when needed.

  Skills / Experience required for Inbound Sales Executive:

• Ability to build strong working relationships, with both customers and internally
• Excellent communication skills
• Ability to persuade, influence and negotiate effectively 
• Computer literate
• Attention to detail
• Ability to prioritise workload
• Self motivated, driven and enthusiastic

What our client offer:

• Salary of £25,000-£27,500pa – with commission OTE £35,000 - £39,000 pa
• Holidays, 28 days including bank holidays
• Friendly working environment
• Full product training and sales coaching given
• Company pension
• Free, onsite parking

If you would like the opportunity to work within a friendly team who strive to make a difference then don't miss out, APPLY TODAY!  

Our Guarantee:

Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.  

Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.