Inbound Sales Support Coordinator

Impression Recruitment are excited to be working with our established client who offer a fantastic product range nationwide. They are now on the lookout for a new Inbound Sales Support Coordinator to join their successful and fast-growing team. As a leading company in their field, they believe in delivering exceptional levels of service alongside their great product range, whilst also continually maintaining a loyal client base. Your role will be to provide product knowledge and support to the existing client base and handle the sales process to further implement the growth strategy within the business.

Key responsibilities as Inbound Sales Support Coordinator:

• Answering inbound calls to take orders and handle queries
• Making outbound calls to customers to take and process orders
• Inputting sales/orders via website, email or telephone as appropriate
• Preparing and sending emails in relation to enquiries and sales calls
• Providing an exceptional ”after sales” service assuring continuity for clients
• Building successful, long-lasting relationships with customers
• Maintaining accurate, up-to-date information on the internal database

Qualities that you’ll need to demonstrate:

• Exceptional written and verbal communication skills
• Being articulate, confident, enthusiastic and having excellent attention to detail
• Demonstrating the ability to generate rapport, build productive customer relationships and communicate with people at all levels
• Working well under pressure, managing a high workload & multiple deadlines simultaneously
• Thriving whilst working both autonomously and as part of a team
• Possessing first class administrative skills gained working in a varied and busy environment
• Excellent organisational and time management skills
• Strong knowledge of Microsoft Office and CRM systems

 
As Inbound Sales Support Coordinator you can expect to receive a salary of £27,000 per annum, with bonuses that could take your earnings up to £30,000! Your working hours will be 9am – 5pm, Monday – Friday and you’ll be entitled to 32 days annual leave (including bank holidays) as well as having your birthday off! If you are looking for a rewarding role in a growing business then apply online or call Impression Recruitment today!