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Insurance Administrator

Type of work

permanent full time

Are you a graduate with some demonstrated customer service and administrative experience? Are you looking for a company that will allow you to apply the skills you have learnt throughout your degree to build a long term career? Maybe you already have some strong experience of working in an administrative role but can’t see any future prospect for progression. If the forementioned sentences resonate with you, then WE WANT TO HEAR FROM YOU! Impression Recruitment are extremely pleased to be recruiting an Insurance Administrator to join a highly established business in Brighton that operate in the financial services sector and have an international presence. You will be joining a company that really sets themselves apart from the rest and strives to achieve operational excellence by taking a humble, honest approach to their work. You will be working in a team of hard workers that are driven to do the best job possible. Working in an efficient team, you will take responsibility for ensuring that insurance processes are supported and administered in accordance with policies and procedures, whilst guaranteeing complete customer satisfaction.


As Insurance Administrator you will take responsibility for the below duties:

  • Adjusting declarations accurately, promptly, and effectively.
  • Provide timely support to Claims Handlers and Claims Managers in relation to administrative tasks.
  • Ensure customer service best practices are followed and work in line with risk procedures.
  • Agree payment amounts and process payments.
  • Raise any queries in order to obtain more information on claims.
  • Reject any invalid requests on the internal system.
  • Record accurate information on the internal system and reject any invalid data.
  • Liaise with internal and external business stakeholders on any queries as required.
  • Raise and track any queries that come through.
  • Continually educating yourself on market/industry trends.
  • Assist in audit procedures as required.
  • Complete ad-hoc reports on project related tasks.
  • Ensuring company SLA’s are adhered consistently.
  • Ensure non-duplication of work by maintaining administrative processes.
  • Processing business documentation in line with policies and procedures.
  • Work in line with data protection regulations.


This opportunity will bring you multiple opportunities to progress your career in the future, with internal development an important part of the business’ culture. You will receive a starting salary between £24,000 – £26,000 per annum, and on top of this you will be entitled to a very generous bonus structure of 20% of your annual salary per year, realistically taking your earnings up to £31,000 per annum! But that’s not all…our client has one of the TOP BENEFITS PACKAGES in the area, offering a huge list of perks including; extremely generous pension scheme, private medical and dental cover, a wellbeing allowance, death in service, annual health check ups, paid charity days, season ticket loans, travel insurance and last but not least eye care vouchers! Working hours are 9:30am – 5:30pm Monday to Friday, and our client operates a hybrid working environment, with 3 days required in the office and 2 days from home. Do not miss out on this opportunity to take your career to the next level, and work for a business that can offer unrivalled success in the future. APPLY TODAY!

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Job overview




£24000 - £31000 PER YEAR

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