Showroom Sales Executive

Job Title: Showroom Sales Executive

Location: Harrogate

Salary: £30,000 Basic + Uncapped Commission (£60k+ OTE)

Hours: Full time on a rota basis including weekends 

Are you a confident sales professional with a talent for turning customer conversations into lasting relationships? Do you enjoy combining consultative selling with exceptional service to deliver a premium showroom experience?

Our client is seeking an ambitious Showroom Sales Executive to join their growing team in Harrogate, supporting both showroom and ecommerce sales channels. This is a unique opportunity to represent a premium brand in the luxury interiors market, engaging with design conscious customers and guiding them through high value purchases.

If you have a background in retail or customer service and a passion for interiors or design – this role could be the perfect next step in your career.

Key Responsibilities of Showroom Sales Executive:

• Welcome and engage customers in the showroom, delivering a tailored, consultative sales experience.
• Manage a high volume of enquiries across calls, emails and showroom visits, ensuring every interaction reflects premium service standards.
• Prepare quotations, proposals and product recommendations to convert leads into confirmed orders.
• Proactively follow up on customer enquiries, confirm deliveries and encourage repeat business.
• Build and maintain long term relationships with new and existing customers, maximising lifetime value.
• Collaborate closely with logistics, purchasing and marketing teams to ensure seamless order fulfilment and excellent communication.
• Maintain an in depth knowledge of the product range, design trends and upcoming launches to act as a trusted product expert.
• Accurately log activity in the CRM and provide clear reporting on sales performance and customer insights.
• Represent the brand at showroom appointments, trade events and through digital channels, always reflecting professionalism and integrity.

Experience Required:

• Proven experience in sales and/or customer service, ideally within retail or interiors.
• A consultative approach to selling with the ability to identify customer needs and provide tailored solutions.
• Strong communication skills both face to face and over the phone with a confident, professional manner.
• Highly organised with strong attention to detail, able to manage multiple enquiries and projects simultaneously.
• Proficient with IT and ability to adapt to CRM and ecommerce platforms.
• A driven, results focused individual who thrives in a target driven but customer first environment.

This role offers a competitive salary of £30,000 with uncapped commission and performance based incentives providing an OTE of £60k+. You will have the opportunity to work with a premium, design led brand in a fast growing luxury retail sector with clear career development opportunities in a collaborative and supportive environment. The role combines in showroom sales with digital and ecommerce growth, allowing you to develop a broad skill set and play a key part in the expansion of a high quality retail business.